Unisys signs up business for strong start to 2008
SYDNEY, February 21, 2008 – Unisys Australia and New Zealand has recorded a strong finish to 2007 and start of 2008 by signing up several new clients for a range of IT service contracts including business process outsourcing, IT and desktop support, enterprise content management and virtualisation for some of Australasia’s best known brands.
“The Unisys business in Australia continues to grow because we have built a solid reputation based on our expertise and credentials in secure IT services -- from advice to implementation to ongoing support. We make it our business to know our clients’ business so that we can really make a difference,” said Andrew Barkla, Vice President and General Manager, Unisys Asia Pacific.
Recent new business includes business process outsourcing engagements to process cheques collected from approximately 4,500 Australia Post retail outlets nationally and provide outsourced mortgage processing for a major Australian bank; Trans-tasman desktop support for Vodafone in Australia and New Zealand; and anti money laundering solutions for online account acquisition at two banks including ING DIRECT. Meanwhile, in January, New Zealand bank ASB marked its 30th anniversary of running its core banking system on the Unisys ClearPath mainframe platform.
“The diversity of our recent deals reflects how many organisations across a wide range of industries are looking for ways to grow their business in the strong Australian and New Zealand economies. They are doing this by offering new products and accessing new markets, building flexible IT infrastructures that enable fast and easy expansion into other geographies and streamlining business processes to increase efficiencies while improving the customers’ experience. Similarly, a combination of regulatory requirements and consumer expectation of being able to conduct business in a secure environment, has seen significant investment in identity authentication, access management and biometric solutions. These are all areas where Unisys can support organisations to meet their business goals,” Mr Barkla explained.
Mr Barkla said that the company had stuck to its three-year transition strategy, announced at the end of 2005, to focus on the core business of providing outsourcing, security and technology solutions to a targeted set of top level customers.
“The success of our outsourcing business is based on our ability to draw on our specialised experience and global resources in IT outsourcing -- including application design, development and implementation, help desks and managed data centres – and niche business process outsourcing, particularly in the payments and mortgage processes areas.
“Security continues to be a key issue for Australians, reinforced by the Australian Law Reform Commission’s current review of the Privacy Act. As the public becomes more familiar with security solutions such as fingerprint, voice, facial and vascular biometric identity authentication, there is greater acceptance of the increased security measures being implemented by businesses and government agencies. As a result, many security measures now actually increase convenience by speeding up processes such as applying for bank accounts online or pre-registering personal details to allow faster identity authentication.
“Today’s businesses are struggling to better manage large and complex IT systems and teams and as a result seek IT infrastructure that has the in-built flexibility to quickly scale up and down, change function and move location in line with business needs. Unisys is well-placed to meet this opportunity of providing Real Time Infrastructure or “IT Agility” based on best of breed solutions from a range of partners. Virtualisation of server infrastructure and modernization of old proprietary systems are two trends where we are enabling IT teams to model and design architecture that truly matches an organisation’s business objectives,” said Mr Barkla.
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